Privacy Policy

Last updated: July 1, 2026

Burnaby Restoration Pros ("we," "us," or "our") operates the website www.waterdamagerestorationburnaby.com(the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.

Information We Collect

When you submit a contact form on our website, we collect your name, phone number, and any message content you provide. We use this information solely to respond to your service inquiry.

We also collect standard web analytics data (pages visited, time on site, referral source) through Google Analytics 4. This data is aggregated and used to improve our website. No personally identifiable information is passed to Google Analytics.

How We Use Your Information

Contact form submissions are used exclusively to respond to your inquiry. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Call Recording

Calls to our tracking phone numbers may be recorded for quality assurance purposes. By calling our number, you consent to the possibility of call recording. British Columbia is a one-party consent province for call recording.

Cookies

Our website uses cookies for analytics purposes (Google Analytics) and session management. You can disable cookies in your browser settings.

Contact Us

If you have questions about this privacy policy, contact us at (604) 200-3261.